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Thread: Testing. Excel and SANNCE HD DVR DN81BL and Computer Gauding Vision Software Sannce2 Okt2021 LinkFix

  1. #11
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    Sannce Support Shit Sannce2-2 articles Sannce articles

    Is it possible to use model DN81BL with CMS software
    https://support.sannce.com/hc/en-us/requests/1188035
    SANNCE Model: DN81BL I am using correct password. But it is no longer being accepted
    https://support.sannce.com/hc/en-us/requests/1164553
    DVR DN81BL - How to access remotely on Laptop when not connected to the same router as DVR – How to access DVR over the internet on a Laptop when I
    https://support.sannce.com/hc/en-us/requests/1186519
    Broken zip file link
    https://support.sannce.com/hc/en-us/requests/1188717
    Remote access to DVR on Laptop away from home over the internet using Guarding Vision Software
    https://support.sannce.com/hc/en-us/requests/1188027
    Password Recovery
    https://support.sannce.com/hc/en-us/requests/1170525


    GaurdingVisionAnnkeHomePasswords.doc
    https://app.box.com/s/m1oerwhuqbrswevlio2gopmhshwemuq8
    42.5 KB
    DVR DN81BL - How to access remotely on Laptop when not connected to the same router as DVR.doc
    https://app.box.com/s/rh7isd5eug6450rs1siqosfgfww6xbqz
    78 KB
    Remote access to DVR on Laptop away from home over the internet using Guarding Vision Software.doc
    https://app.box.com/s/ejp78id93svq13lh55n5nwgrqgclouch
    69.5 KB
    Is it possible to use model DN81BL with CMS software.doc
    https://app.box.com/s/lqdg231fnoljk7yfd4rvkq8mw2pc8sox
    69 KB
    Password Recovery.doc
    https://app.box.com/s/9uszzgjf48t1fsbn5uhbo67y58bkakr2
    61.5 KB
    Broken zip file link.doc
    https://app.box.com/s/f1yegifz1b90lf680ldt62ok92q0ab5t
    64 KB
    DN81BL I am using correct password. But it is no longer being accepted.doc
    https://app.box.com/s/k9cc1zepe3nzk8atye167rhmiudonybd
    202 KB
    Sannce2PasswordResetCatastrohy.doc
    https://app.box.com/s/85khysah0rhdpdfy9wan7ne7ubj92nn2
    116.5 KB
    Guarding-Vision.exe
    https://app.box.com/s/fi3eumo8m6sq8tztlxgheftuxqtq5f5b
    202.2 MB
    SADPTool.exe
    https://app.box.com/s/0n78g9bh72ygtwu03acc6aothfeybwf0
    36.3 MB

    Sign in to Sannce …. Alan
    EMail address doc.aelstein@t-online.de
    Password Sannce.!*

    SANNCE Model: DN81BL
    System PO2
    Power DC12V
    SN: E47044632
    PO: PO-200427-000011

    ebay Order Info https://imgur.com/zzdc9FI http://i.imgur.com/zzdc9FI.jpg
    ebay username dr.aelstein
    Order number 25-05793-90534
    Order date Sa, 26. Sep 2020

    DVR Monitor/TV first power up. Activate Device https://imgur.com/jFJG9Zp http://i.imgur.com/jFJG9Zp.jpg
    Username admin
    Password Sannce.!*

    Registered new account on Guarding Vision when run software for first time https://imgur.com/vekgQEH http://i.imgur.com/vekgQEH.jpg
    Super User DocAElstein
    Password Gaudy.!*
    https://imgur.com/9b4qd47 http://i.imgur.com/9b4qd47.jpg
    Annke Vision Guarding Vision Cloud P2P account user name and password https://imgur.com/4vBxnla http://i.imgur.com/4vBxnla.jpg
    user name DocAElstein
    password Sannce2CloudWay

    Verification Code https://imgur.com/jXrl3g3 http://i.imgur.com/jXrl3g3.jpg https://imgur.com/YYR5QWR http://i.imgur.com/YYR5QWR.jpg
    Sannce2

    Guarding Vision Status Disabled : https://imgur.com/nhDn7VD http://i.imgur.com/nhDn7VD.jpg https://imgur.com/dGlEXCB http://i.imgur.com/dGlEXCB.jpg
    Enable Guarding Vision Status https://imgur.com/LGbmvdc http://imgur.com/LGbmvdc.jpg
    Guarding vision Status Enabled https://imgur.com/qV2j1mx http://i.imgur.com/qV2j1mx.jpg





    Cloud way …

    Register Account
    Doc.AElstein
    Sannce2CloudWay

    doc.aelstein@t-online.de did not work,
    gmail did

    Betreff: Verification Code
    Datum: 2021-01-21T11:54:47+0100
    Von: "service063@hicloudcam.com"
    An: "doc.aelstein@gmail.com"

    Account registration security code:
    7311,expires in 30 minutes.
    Did not work

    Nor did the next

    Eventually I found that the problem was Doc.AElstein , so tried DocAElstein
    Annke Vision Guarding Vision Cloud P2P account user name and password
    user name DocAElstein
    password Sannce2CloudWay
    Last edited by DocAElstein; 11-17-2021 at 09:54 AM.

  2. #12
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    dn41s Type 1-How to get remote view on phone and computer?

    missing articles https://support.sannce.com/hc/en-us/...-and-computer-



    -----Original-Nachricht-----
    Betreff: Articles : Sannce Home - How to View the Cameras on the Computer via the Software Guarding Vision?
    Datum: 2021-11-08T15:11:57+0100
    Von: "Doc.AElstein@t-online.de"
    An: "elston, alan"



    Sannce Home - How to Activate the System for the First Time?


    https://support.sannce.com/hc/en-us/...he-First-Time-




    -----Original-Nachricht-----
    Betreff: AW: Sannce Home - How to View the Cameras on the Computer via the Software Guarding Vision?
    Datum: 2021-11-08T08:09:34+0100
    Von: "Doc.AElstein@t-online.de"
    An: "Doc.AElstein@t-online.de"




    Sannce Home - How to View the Cameras on the Computer via the Software Guarding Vision?

    https://support.sannce.com/hc/en-us/...arding-Vision-



    -----Original-Nachricht-----
    Datum: 2021-11-08T08:05:29+0100
    Von: "Doc.AElstein@t-online.de"
    An: "elston, alan"



    Annke Vision - Register An Account on Annke Vision App by Email Address

    https://help.annke.com/hc/en-us/articles/360000295122


    Annke Vision - Access the DVR/NVR System via Guarding Vision software on PC (Via P2P Cloud)

    https://help.annke.com/hc/en-us/articles/4405215514905


    Annke Vision - Access the DVR/NVR System via Guarding Vision Software on PC (Via IP Address)

    https://help.annke.com/hc/en-us/articles/360000252441



    
    Last edited by DocAElstein; 11-12-2021 at 04:04 PM.

  3. #13
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    Sannce articles

    dn41s Type 1-How to get remote view on phone and computer?

    missing articles https://support.sannce.com/hc/en-us/...-and-computer-



    -----Original-Nachricht-----
    Betreff: Articles : Sannce Home - How to View the Cameras on the Computer via the Software Guarding Vision?
    Datum: 2021-11-08T15:11:57+0100
    Von: "Doc.AElstein@t-online.de"
    An: "elston, alan"



    Sannce Home - How to Activate the System for the First Time?


    https://support.sannce.com/hc/en-us/...he-First-Time-




    -----Original-Nachricht-----
    Betreff: AW: Sannce Home - How to View the Cameras on the Computer via the Software Guarding Vision?
    Datum: 2021-11-08T08:09:34+0100
    Von: "Doc.AElstein@t-online.de"
    An: "Doc.AElstein@t-online.de"




    Sannce Home - How to View the Cameras on the Computer via the Software Guarding Vision?

    https://support.sannce.com/hc/en-us/...arding-Vision-



    -----Original-Nachricht-----
    Datum: 2021-11-08T08:05:29+0100
    Von: "Doc.AElstein@t-online.de"
    An: "elston, alan"



    Annke Vision - Register An Account on Annke Vision App by Email Address

    https://help.annke.com/hc/en-us/articles/360000295122


    Annke Vision - Access the DVR/NVR System via Guarding Vision software on PC (Via P2P Cloud)

    https://help.annke.com/hc/en-us/articles/4405215514905


    Annke Vision - Access the DVR/NVR System via Guarding Vision Software on PC (Via IP Address)

    https://help.annke.com/hc/en-us/articles/360000252441



    
    Last edited by DocAElstein; 11-17-2021 at 10:21 AM.

  4. #14
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  5. #15
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  6. #16
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    Hi Sam
    I think I mentioned this a couple of time previously. Is it OK if I make another sub forum for Excel 4 macros
    A couple of reasons for this:
    I recently did some interesting solutions in some other help forums using these. I would like to reference excelfox for some common bits that I will post in some “blog posts”

    I had some contact with a guy but don’t want to encourage him anymore until I can “offer him” a sub forum, maybe

  7. #17
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    The basic viewing of cameras on a pc, LAN access.

    There may be ways to get the lap top up and running away from home initially. However the possible problems are so immense, and quality and , in particular competence , of Sannce support so extremely low, that one should best start with every pc to which its wanted to be used away from home , initially having at home on the same router as the DVR, with a working internet. If this situation is achieved at home , then the lower half of the Guarding Vision Software should be showing an “Online Davice (1)” in the main
    Device Management
    window

    Major failing in Sannce support understanding
    This post is approximately following Step 2a: LAN Access https://support.sannce.com/hc/en-us/...arding-Vision-
    After over a month of trying to communicate with Sannce support, I have come to the conclusion that
    _ they do not know the difference between a pc and a mobile phone
    and
    _ they barely understand any English
    and
    _ have no technical understanding of the DVR product or its use
    and
    _ both they, and most of their articles, assume that you already have a full working remote set up on your mobile phone
    and
    _ most likely the Sannce support is done by call centre that try to make use standard replies.
    The problems with article first occur at the attempt at true remote “P2P” access, Step 2b: P2P Access
    That will be done in the next post
    This post is approximately the successful following of Step 2a: LAN Access https://support.sannce.com/hc/en-us/...arding-Vision-

    Adding a found Online device to the guarding vision Client Software
    .
    We remain in the lower OnLine Device(1) window. ( Note the (1) is indicating our found router )
    From this bottom window we Add to Client
    AddToClient.JPG : http://i.imgur.com/2Izod9M.jpg
    ( Note for later comparison: At this point you arte usually by default showing Device ( which causes, amongst other things, the + Add to Client
    NoteOnDeviceusuallyByDefault.JPG : http://i.imgur.com/Id083Rj.jpg
    )
    I had to fill in details:
    add nickname,
    username as admin , and
    the password ( which must be the one I added on first DVR power up, Sannce.!* ) and
    check Export to Group**, ( **it was by default already checked )
    Fill in details then Add.JPG : http://i.imgur.com/ZyNdATX.jpg
    Although I am certain I used the correct password,
    PasswordUsedToLogIntoSystemOnATV Monitor.JPG : http://i.imgur.com/KX9uSXn.jpg
    It did not accept the password or username http://i.imgur.com/oyUrt0r.jpg http://i.imgur.com/0XfzGiv.jpg

    DVR ( First Monitor switch on ) Password Reset
    The entire passwords area is full of bugs and problems. As always, Sannce support are close to useless.
    After a month I finally got the problem solved. Here are notes of the various attempts and contact with Sannce support and the useless automatic method for password reset indicated on the DVR Monitor
    Share ‘Sannce2PasswordResetCatastrohy.doc’ : https://app.box.com/s/85khysah0rhdpdfy9wan7ne7ubj92nn2

    The shortened story:
    The automated Email Password recovery method indicated on the DVR Monitor does not appear to work and on one at Sannce support appears to understand anything about it: It is probably not on their list of key words used to generate a pre prepared response , so you are biting on stone trying to talk to them about it.
    They have a method which relies on a instillation of a “SADP” software, but they have difficulty in supplying that software.
    This latter method finally worked, but mostly I organised it myself

    Finally I reset the username and password to what it already was
    admin
    Sannce.!*

    and it was accepted.
    Here is the SADP software currently working at the time of writing this:
    zip
    https://app.box.com/s/nc5yifux122eef8g8tj7yh0t6insyie0
    https://drive.google.com/file/d/1Klc...?usp=drive_web
    exe
    https://app.box.com/s/fzmw2m7g7xzg9ep25kpqfvlq796s3luq
    https://help.annke.com/attachments/t...e=SADPTool.exe
    Share ‘SADPTool.exe’ : https://app.box.com/s/0n78g9bh72ygtwu03acc6aothfeybwf0

    Here are the instructions that are approximately correct:
    https://support.sannce.com/hc/en-us/...ssword-of-DVR-

    After sorting out the password issue, the “LAN access” is usually working, and clicking on
    View and / or
    Main View

    Will get some explorer Folder arrangement and other various viewing options show to the left, along with actual live pictures in the main window
    Go to View Then Main View.JPG : https://imgur.com/KoNcY61 : https://imgur.com/khGGZL4


    Note in my last screen shots the username for Guarding Vision showing,
    DocAElstein __ (Password : Gaudy.!* RegisterAdministrator2.JPG : http://i.imgur.com/WQUNqyB.jpg )

    ( On running by clicking the Icon on my laptop, I am not normally asked for this password
    GaurdingVisionComesUpAutomatically.JPG : https://imgur.com/ZrrZuhb )

  8. #18
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    P2P Cloud way

    Here is the link to this post https://excelfox.com/forum/showthrea...kFix#post15288
    https://excelfox.com/forum/showthread.php/2674-Testing-Excel-and-Sannce-1080N-and-Computer-CMS-Software-Sannce1-Okt2020-LinkFix#post15288




    Sannce2 P2P Cloud way


    At this point, for pc use the articles from Sannce and their support become incomplete and misleading , and communicating effectively with them is almost impossible.
    Its possible that if you have an already working Mobile / Smart phone, you may be able to box through with some support from Sannce. Without this, I think it would be almost impossible.
    Give up with Sannce support
    https://support.sannce.com/hc/en-us/requests/1186519
    https://support.sannce.com/hc/en-us/requests/1188027

    My Notes and Experiments
    The following notes which lead to a successful remote P2P Cloud way came mostly from a lot of experiments.

    SannkeHome account Spaghetti mess
    The following steps are very vague. No one knows them for sure, least of all anyone at Sannce. By lots of experimenting in the general areas discussed in this section, some pop ups suddenly appeared asking me to set up an account which resulted in me having following information

    Annke Vision Guarding Vision Cloud P2P account user name and password https://imgur.com/4vBxnla http://i.imgur.com/4vBxnla.jpg
    user name DocAElstein
    password Sannce2CloudWay

    Verification Code https://imgur.com/jXrl3g3 http://i.imgur.com/jXrl3g3.jpg https://imgur.com/YYR5QWR http://i.imgur.com/YYR5QWR.jpg
    Sannce2

    Register Account
    Doc.AElstein
    Sannce2CloudWay


    doc.aelstein@t-online.de did not work,
    gmail did

    Betreff: Verification Code
    Datum: 2021-01-21T11:54:47+0100
    Von: "service063@hicloudcam.com"
    An: "doc.aelstein@gmail.com"

    Account registration security code:
    7311,expires in 30 minutes.
    Did not work
    Nor did the next

    Eventually I found that the problem was Doc.AElstein , so tried DocAElstein
    Annke Vision Guarding Vision Cloud P2P account user name and password
    user name DocAElstein
    password Sannce2CloudWay

    All the above was a hideous spaghetti of failed attempts, but finally, it resulted at some point in this large window popping up , and my account was accepted. I don’t remember where and when the pop up came. It probably would not be consistent and would not always work in exactly the same way again anyway..
    http://i.imgur.com/Nqgrldl.jpg
    http://i.imgur.com/cL4Ywo8.jpg
    http://i.imgur.com/UDu9tR7.jpg
    Enable Guarding Vision
    It is possible that the “enabling” of the by default disabled guarding vision may have helped:
    Guarding Vision Disabled (2).JPG : https://imgur.com/undefined
    Guarding Vision Disabled.JPG : https://imgur.com/T27I9NZ http://i.imgur.com/T27I9NZ.jpg
    Enable Guarding Vision Status.JPG : https://imgur.com/Db3RX9q http://i.imgur.com/Db3RX9q.jpg
    Guarding Vision Status Enabled.JPG : https://imgur.com/2umIvf0 http://i.imgur.com/2umIvf0.jpg
    Its possible that the first time of accessing something like Sannce Home somewhere , ( for example via the DVR monitor settings ) , lead to me registering DocAElstein , Sannce2CloudWay and in turn this may be somewhere held as docaelstein , Sannce2CloudWay



    Verification code / + Add to Account
    After the spaghetti above, you are, if you are lucky logged in to a AnnkeHome account. This appears to happen somehow very easily / automatically when you attempt to do anything with a mobile phone. Without a mobile phone, I have done a wonder in getting myself logged in…

    At this point , you could try selecting a couple of things in Device Management, namely
    Add New Device Type --- OK : https://imgur.com/PC6sJvQ
    Cloud P2P Device : http://i.imgur.com/usy3PEu.jpg
    This may or may not wake something up or do something that might make the next steps work. Who knows. Certainly no one at Sannce. In any case, most likely you will be at this point, with a Cloud P2P Account, but nothing in it
    NoDevicesShown.JPG: http://i.imgur.com/9MaJGGf.jpg
    But note, in comparison with the Device / LAN access situation we now have a + Add to Account instead of the previous + Add to Client
    Cloud P2P Device Add to Account.JPG : http://i.imgur.com/bF2TvJE.jpg

    Verification Code
    The next steps are close to a working method, which I have discovered and were totally unknown previously. I think nobody other than me knows them.
    The next step is to hit under
    __ Device Management
    __ Cloud P2P Device ( at the left )
    __ Click on the found Online Device (1) ribbon : Click on the found Online Device (1) ribbon.JPG : http://i.imgur.com/w2FaHbB.jpg
    __+ Add to Account , …_
    _... but before this will take us further, we need a verification code. We have to make one. I made Sannce2
    The making of a verification code is done on the DVR Monitor
    https://support.sannce.com/hc/en-us/...ification-code
    Verification Code Sannce2.JPG http://i.imgur.com/gFynDLG.jpg
    1Configuration 2Network 3SannceHome Verification Code Sannce2.JPG : http://i.imgur.com/dO26z6J.jpg


    So we are back at + Add to Account
    What is the verification Code.JPG : http://i.imgur.com/jVBUsJF.jpg
    Assuming you are lucky , and the verification code is accepted, then you are theoretically finished.

    In the Main View you should now see a second folder, and cameras can be viewed as in the LAN way
    The second folder seems to have the lower case version of the mysteriously obtained annke Home / Sannce Home account ( – the one that magically appears easily when you have a mobile phone, and which no person in the universe other than me has ever obtained without a mobile phone.)
    P2P possibly working on USB stick.JPG: http://i.imgur.com/SjQ95Rb.jpg

    The above views, that is to say the remote viewing did not work at all for about a month. A month worth of support contact got no where at all. Suddenly it worked one day. Since then it works occasionally, about once a month

    There is something very quirky going on, as sometime both LAN and P2P appear to work when it seems as though they are not working remote, and visa versa, both appear to be working on a USN dongle internet stick.
    LAN working on USB stick.JPG : http://i.imgur.com/bVdGiDf.jpg
    Possibly one defaults to the other somehow, or even Sannce themselves are doing something very strange remotely.

    God knows. The whole exercise is a bloody frustrating mess.

    Don’t ever buy any Sannce or Annke DVR

  9. #19
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  10. #20
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    Sannce Support Shit

    Is it possible to use model DN81BL with CMS software
    https://support.sannce.com/hc/en-us/requests/1188035
    SANNCE Model: DN81BL I am using correct password. But it is no longer being accepted
    https://support.sannce.com/hc/en-us/requests/1164553
    DVR DN81BL - How to access remotely on Laptop when not connected to the same router as DVR – How to access DVR over the internet on a Laptop when I
    https://support.sannce.com/hc/en-us/requests/1186519
    Broken zip file link
    https://support.sannce.com/hc/en-us/requests/1188717
    Remote access to DVR on Laptop away from home over the internet using Guarding Vision Software
    https://support.sannce.com/hc/en-us/requests/1188027
    Password Recovery
    https://support.sannce.com/hc/en-us/requests/1170525


    GaurdingVisionAnnkeHomePasswords.doc
    https://app.box.com/s/m1oerwhuqbrswevlio2gopmhshwemuq8
    42.5 KB
    DVR DN81BL - How to access remotely on Laptop when not connected to the same router as DVR.doc
    https://app.box.com/s/rh7isd5eug6450rs1siqosfgfww6xbqz
    78 KB
    Remote access to DVR on Laptop away from home over the internet using Guarding Vision Software.doc
    https://app.box.com/s/ejp78id93svq13lh55n5nwgrqgclouch
    69.5 KB
    Is it possible to use model DN81BL with CMS software.doc
    https://app.box.com/s/lqdg231fnoljk7yfd4rvkq8mw2pc8sox
    69 KB
    Password Recovery.doc
    https://app.box.com/s/9uszzgjf48t1fsbn5uhbo67y58bkakr2
    61.5 KB
    Broken zip file link.doc
    https://app.box.com/s/f1yegifz1b90lf680ldt62ok92q0ab5t
    64 KB
    DN81BL I am using correct password. But it is no longer being accepted.doc
    https://app.box.com/s/k9cc1zepe3nzk8atye167rhmiudonybd
    202 KB
    Sannce2PasswordResetCatastrohy.doc
    https://app.box.com/s/85khysah0rhdpdfy9wan7ne7ubj92nn2
    116.5 KB
    Guarding-Vision.exe
    https://app.box.com/s/fi3eumo8m6sq8tztlxgheftuxqtq5f5b
    202.2 MB
    SADPTool.exe
    https://app.box.com/s/0n78g9bh72ygtwu03acc6aothfeybwf0
    36.3 MB

    Sign in to Sannce …. Alan
    EMail address doc.aelstein@t-online.de
    Password Sannce.!*

    SANNCE Model: DN81BL
    System PO2
    Power DC12V
    SN: E47044632
    PO: PO-200427-000011

    ebay Order Info https://imgur.com/zzdc9FI http://i.imgur.com/zzdc9FI.jpg
    ebay username dr.aelstein
    Order number 25-05793-90534
    Order date Sa, 26. Sep 2020

    DVR Monitor/TV first power up. Activate Device https://imgur.com/jFJG9Zp http://i.imgur.com/jFJG9Zp.jpg
    Username admin
    Password Sannce.!*

    Registered new account on Guarding Vision when run software for first time https://imgur.com/vekgQEH http://i.imgur.com/vekgQEH.jpg
    Super User DocAElstein
    Password Gaudy.!*
    https://imgur.com/9b4qd47 http://i.imgur.com/9b4qd47.jpg
    Annke Vision Guarding Vision Cloud P2P account user name and password https://imgur.com/4vBxnla http://i.imgur.com/4vBxnla.jpg
    user name DocAElstein
    password Sannce2CloudWay

    Verification Code https://imgur.com/jXrl3g3 http://i.imgur.com/jXrl3g3.jpg https://imgur.com/YYR5QWR http://i.imgur.com/YYR5QWR.jpg
    Sannce2

    Guarding Vision Status Disabled : https://imgur.com/nhDn7VD http://i.imgur.com/nhDn7VD.jpg https://imgur.com/dGlEXCB http://i.imgur.com/dGlEXCB.jpg
    Enable Guarding Vision Status https://imgur.com/LGbmvdc http://imgur.com/LGbmvdc.jpg
    Guarding vision Status Enabled https://imgur.com/qV2j1mx http://i.imgur.com/qV2j1mx.jpg





    Cloud way …

    Register Account
    Doc.AElstein
    Sannce2CloudWay

    doc.aelstein@t-online.de did not work,
    gmail did

    Betreff: Verification Code
    Datum: 2021-01-21T11:54:47+0100
    Von: "service063@hicloudcam.com"
    An: "doc.aelstein@gmail.com"

    Account registration security code:
    7311,expires in 30 minutes.
    Did not work

    Nor did the next

    Eventually I found that the problem was Doc.AElstein , so tried DocAElstein
    Annke Vision Guarding Vision Cloud P2P account user name and password
    user name DocAElstein
    password Sannce2CloudWay

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