To summarise the situation as it now stands, regarding P2P Cloud remote access. ( after Adding successfully a particular Cloud P2P Device (cloudp2pee ). )
( Logout - Login oddity. Missing piece in the puzzle)
In the way of doing it ( -A- ) , at this stage of our worked example, we appear to have a picture showing on our computer taken from a camera which is connected to the DVR. But, important is to note that this is working by the local LAN way: If our computer was not connected to the same router/modem as our DVR, then the screen would then go blank, ( at the next refresh/restart )
Similarly, as we showed at the end of the last post , if we try to access the picture via selecting the recently added folders in the Main View Explorer window , then we end up with a blank screen, https://i.postimg.cc/cHTJhnKH/Click-...et-nothing.jpg
However , we have done correctly and fully and successfully all we can and all we need to do get the remote cloud P2P way working
So what’s the problem?
It would appear that a registered P2P account with Sannce, ( in our worked example that with the user name of cloudp2pee ) , exists to hold information for, and to act as a form of authorisation to, access one or more DVRs remotely over the internet . Necessarily this registered P2P account with Sannce also needs to be able to collect the necessary details of the DVR which are required to allow the P2P access. Whether by design, personal choice ( of Sannce ) , or for reasons of security, most of this information is not see able, ( at least not in any easy way that I know about. . – there may be some advanced settings that, at the time of me writing this, I do not know about.). So far I have not seen a “button” or any other way to evoke the “bringing in” , or “setting up with” or “using” of this information in such a way that things start working as we want them to , or as they need to in order to get the functioning P2P remote internet access.
This is a dilemma. My guess is that not just me, but the entire technical people at Sannce have been in this dilemma, and never consciously got out of it. I will further guess, that like me, anyone that ever got this functioning P2P remote internet access had spent many frustrating hours trying, and then at some point, a random combination of events resulted in it working.
So two possible solutions
Solution 1 – This was the only known solution until I figured out solution 2.
Keep experimenting and one day you will be lucky and it will start working.
Solution 2 – I figured out that the necessary action which we are missing is referred to as something like “importing”. The software is written to carry out this importing when a valid account is logged in. ( But note , that the account must have stored somewhere, (probably at Sannce somewhere), the information .
Currently we are at the situation where the account with user name cloudp2pee holds information for, and has authorisation to, access our DVR remotely over the internet. )
All we need to do is log in with the account. But we can’t, as we are already are logged in!
So, the final solution , the last missing piece in the puzzle…… Log out , and then re log in!
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