VPN Forum access and IP addresse Tests

[DocAElstein]

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Nathan (hide.me Support)
Oct 27, 23:38 UTC
Hello Alan,
You are more than welcome, regarding the connectivity problems with SoftEther on your XP devices, can you please open Command Prompt ( cmd ) on your Windows XP computers and enter the following command both when you are not connected to VPN and while connected to VPN and after the VPN connection and also upon reconnection:
ipconfig /all then press enter
route print and press enter
Right-click the window's top bar-> Edit -> Select All -> Copy and paste the results in text file and attach it here or to a new email.
Regarding your other question, configuration files are needed only for OpenVPN client and won't affect SoftEther at all as configuration files can be used only for OpenVPN setup. And as you noticed, just make sure you are not connecting both OpenVPN and SoftEther at the same time.
I assume you also tried to "Disable UDP acceleration" in the SoftEther clients Advanced Settings and bumping up the "Number of TCP connections" to 8 and connecting with these settings and it didn't result in any improvement .
Sincerely,
Nathan
Customer Relations Manager
eVenture Limited







Doc.AElstein@t-online.de
Oct 28, 21:13 UTC
Hi Nathan,

Regarding your earlier suggested SoftEther adjusted Advanced settings
("Disabled UDP acceleration" and bumping up the "Number of TCP connections"
to 8 )…
I tried this a few times several weeks ago, and never noticed any improvements. Since then most of my experiments have been with normal
Advanced settings. But on one XP computer I still have the advanced settings alongside with normal settings for a couple of servers.
Occasionally I have repeated a few experiments with the advanced settings and have still not noticed any improvement. I will continue to occasionally try them in case they may have any effect.

_.____________

Regarding the "ipconfig /all" then "route print" cmd suggestion from your
last Email….
On the two computers that I have done most experiments, I will need to wait a few days before I can include in the results for a new connection which produces a working internet, since I have had a single working connection
on those within the last day or so: Because of that, I would expect that any attempt at a connection will result in the internet not working with a time-out error