VPN Forum access and IP addresse Tests

[DocAElstein]

But I am afraid that I am still not completely sure how to "get started"

I have 3 questions:
_1 ) If I understand correctly what you wrote in your last contact; then for a computer with Windows 7 operating system, my start point would be here: https://hide.me/en/software/windows
Is this correct?

_2) I am not sure how to "get started" , for example , with a computer with Vista Operating system: You mention "SoftEther setup" . I have been able to Google some information on SoftEther. But I am rather confused as to how
that fits in with a VPN from hide.me. In other words, I have no idea how to "get started" with a computer with
Vista Operating system: What do I download and from where. I am basically looking for a "computer idiots guide" to getting started with your VPN on a Vista computer.
Can you tell me what my first step or steps would be try out a VPN connection on a Vista operating system machine?
(I think I would prefer to get the more difficult option of Vista ( or XP ) working first: It would not be so helpful if I practiced on the simpler Windows 7, and then, after taking full membership option found that I had difficulty getting a VPN on one of my older machines… )

_3) "VPN client" ..???
_3) (i) You have used the term "our VPN client" in your last Email….. On the internet this term, "VPN client", is used very imprecisely and vaguely, and appears to mean many different things depending on who uses it and in what context. Could you please elaborate on what you are referring to by "our VPN client"
_3) (ii) I have read that my "Router"###, "does not have the VPN client feature", and so "cannot connect directly to a VPN service". ( https://vpn-anbieter-vergleich-test....d-vpnanbieter/ ). Is this relevant?
_.__________________

Some other info that might be relevant…
_ My wife is likely to buy a new laptop soon. This will most likely have Windows 10 operating system. But I still have and want to keep using many older computers and laptops in my family. So my final aim is to have at least one machine with the VPN possibility on XP. Vista, Win7, Win 10. So at least 4 machines in total with a VPN possibility.

_ Currently , I only have time in the morning before work to look at this stuff. So I was thinking of practicing first with a single Vista attempt. Then the next or over next weekend I could try out your one day offer for the temporary Premium membership to see if I can achieve with it what I finally want to do.

_My Internet system:
I have two separate possibilities
_(i) I have a small USB "Internet Dongle", ( from Congstar/ German Telekom). I only occasionally use this when travelling. It is often rather slow, and I probably will not want to use it much when wanting to use a VPN connection.
_(ii) My main house internet: "My Router"###
Most of my time on the internet is done at home... This comes from a standard fixed copper telephone line, from the main German Telecom company, "Deutscher Telekom". I pay monthly for a flat rate. The telephone cable comes through our house wall and connects to a small box, a "Router" : ' It is a German Telecom ( Deutscher Telekom)
"Speedport W405V TypA " ( https://www.telekom.de/hilfe/downloa...port_w504v.pdf ).
I believe that the system is a so called "IP-basierten Anschlüssen" / ( "IP-based connection" ).
( Note also that there was some change made in July of this year by the German Telekom network, which meant that I no longer needed to have a "DSL-Splitter" placed in between the incoming telephone cable and the Router).

_._______

Thanks
Alan Elston
Hof



Nathan (hide.me Support)
Sep 9, 12:51 UTC
Hello Alan,
We have our own VPN clients on our website here: https://hide.me/en/software
However there are alternative ways of setting up a VPN connection, you can find all our setup tutorials that do not require our software on https://hide.me/en/vpnsetup/
You can establish VPN connection manually using your operating systems built-in VPN client and one of our setup guides from our tutorial section.
For example, for Windows 7 you can use this guide here: https://hide.me/en/vpnsetup/windows7/ikev2/
You can download all our latest VPN apps from this link, https://hide.me/en/software
Our own VPN client means our own VPN application that is solely our product and it was developed by us.
Please note that SoftEther standalone client/application is not our own product, OpenVPN and SoftEther standalone clients which are still viable for Windows XP/Vista are third party products - none of those are developed by us.
OpenVPN and SoftEther are open source projects and you can check https://en.wikipedia.org/wiki/OpenVPN
And more information on SoftEther project you can find here https://www.softether.org/
Both OpenVPN and SoftEther security wise are one of the best protocols available and you can check this article here: https://hide.me/en/blog/best-vpn-protocol/
________________________________________
Regarding your first question, that is correct, for Windows 7 you can download our own latest VPN client from here: https://hide.me/en/software/windows
Our own VPN client means our own VPN application that was developed by us.
And after install you only need to login with your hide.me username and your hide.me password.
For Windows Vista we no longer provide our own VPN application and you only need to follow the steps from SoftEther setup guide here: https://hide.me/en/vpnsetup/windowsvista/softether/
As mentioned in Step 1 of the setup guide you need to download SoftEther standalone client from their website here: http://www.softether-download.com/en...duct=softether
Regarding router - you can setup VPN connection on your router but it depends if your router has such VPN client capabilities. As you noticed, not all routers support VPN client functionality. Some have only VPN server functionality. That means you can connect to it, but not with it to a VPN server.
With our Premium subscription you can connect 5 devices at the same time and next weekend or when you will have time just let me know and I'll activate Premium membership for a few days on your account so you can test VPN setup in more detail over the weekend.
I hope this helped and if you have any other questions or you'll need any assistance just let me know.
Sincerely,
Nathan
Customer Relations Manager
eVenture Limited
Visit our community and share your experience:
https://community.hide.me





Doc.AElstein@t-online.de
Sep 10, 04:54 UTC
Thanks, Nathan.
I think that all helps to get things clearer in my mind.
It appears that a lot of that information at those links is useful and
relevant to me.

I will try to read through them all in the next few days.

Alan

Betreff: [hide.me Support] Re: [Technical] Website support request
Datum: 2019-09-10T08:20:31+0200
Von: "Nathan (hide.me Support)"
An: "Doc.AElstein@t-online.de" doc.aelstein@t-online.de

Nathan (hide.me Support)
Sep 10, 06:20 UTC
Hi Alan,
You're welcome and should there be anything else I can help you with don't hesitate to contact me.
Sincerely,
Nathan
Customer Relations Manager
eVenture Limited
0

Doc.AElstein@t-online.de
Sep 11, 09:41 UTC
Hello Natham
This is just some feedback that might be of interest .