Response last post 2a) Part 1
Response to EMails of 21 Sept and 20 Sept
_ 2 a my response
Hello Nathan,
I am responding here to your EMails form Sep 20, 23:00 UTC and Sep 21, 23:24 UTC. ( I was very busy and have had no time until now to look further into the outstanding issues that I have with my VPN, ( but I have been using VPN successfully in the meantime.) )
_1) Regarding "Devices".
All my current VPN testing is in preparation for the end of this year when I may be using my computers and VPN much more. In my family I have many Computers , Laptops and Notebooks. I don't know yet which ones I may be using the most. So I have not fully used the Devices option.
I have , however , recently made an attempt at another Username. I followed your instructions and gave the name Windows7.
This then gave me, as expected, a username of
TheDocIsHere@windows7 ( I note that the W is changed to lower case w )
( I am using one Windows 7 machine currently).
So I have made a start at organising my devices ).
Device management seems a good idea and a nice way to organise my devices when I am using VPN. But until I feel more comfortable with VPN I do not know exactly how I will organise and manage my computers regarding VPN.
I am not too clear on how hideme would always monitor which device I am using. I can see that for SoftEther, I might use the different usernames in the adding a conection, (https://imgur.com/uh1GbWP ) , and also for OpenVPN it will be in the userpass txt file, ( https://imgur.com/eRiAEKe ) . But I am not sure how the hide.me app would have such information. If I understand correctly, then on being asked for my log information, then I would use my main Username, "TheDocIsHere" ?
In any case, the hide.me app does not ask me for any username information, even after a computer restart.
I have not had time yet to fully investigate "Devices". I will probably use it more fully later., when I have managed to manage my own computer organisation with VPN and when I more fully understand everything to do with VPN.
_._______________________
_2 error regarding OpenVPN service
( As noted previously I could originally only get OpenVPN to work reliably on my older XP machines ).
_2a Regarding this article, which you referenced: : https://superuser.com/questions/1432...trative-access
It is not clear to me whether this is known problem that stops OpenVPN working, or whether it is just an irritancy.. , but anyway, I have tried to look into "Services" as discussed in that above article.
I tried two Vista machines:
_2a) (i) On one Vista machine I could not get very far because clicking on "Services" ( Step 3 here: https://imgur.com/9AGSZpe ) , had no effect: Nothing happens after clicking on the "Services" on that machine.
_2a(ii) On another Vista machine, I can get further, ( via "Services Running on this Computer" : Step 3 here: https://imgur.com/KQLZ1Ii
I then see similar windows as in the article. https://imgur.com/034GRiM
I appear to already have the correct setting of "Automatic" : https://imgur.com/8RcdGjp
So on at least one of my Vista machines, the issue discussed in the article , is probably not causing the problem. ( Both my Vista machines were purchased from new at almost the same time. I have rarely changed any default settings, so I expect there is a good chance that both machines have this "Automatic" setting )
I tried a de install and re install ( using the same newest windows 7 version as previously, openvpn-install-2.4.7-I607-Win7.exe ). I noted the comments here, https://jochen.kirstaetter.name/open...rently-in-use/ , about the TAP stuff, so observed the TAP checked stings: The instillation has by default, ( as I believe was the case on all my previous instillations ) , the correct checked boxes:
TAP Virtual Ethernet Adapter checked correctly during Instillation.JPG : https://imgur.com/zuoWyzl
( I note that I did not need to "Confirm a TAP" as I did in a previous instillation on an XP machine ( https://imgur.com/s9bgnNc )
Finally I see this installed on the Vista machine:
OpenVPN 2 4 7-I607-Win7 and TAP-Windows 9 23 3 installed on Vista 4810TZG.JPG : https://imgur.com/bE0ifIQ )
This looks the same as I had previously.
After the new instillation, I restart my laptop. As previously, I get the start up error:
OpenVPNServiceInteractive error on start.JPG : https://imgur.com/PUflNhk
As previously on all Vista machines, a connection fails:
OpenVPN Berlin Fail 1 Oct.JPG : https://imgur.com/RwxfP4W
So OpenVPN remains not working on my XP Vista machines : https://imgur.com/9UVqf7o , https://imgur.com/TPq6vZN
I have not had time to look fully at the TAP issue yet. I would like to spend some more time on that to try to understand what TAP stuff is all about first before I start meddling with it, just in case I mess up something badly on my existing working (non VPN) internet.
_2b) OpenVPN on a Windows7 machine.
I made a fresh OpenVPN download, and installed, in a similar way to as I did a few weeks ago:
https://openvpn.net/community-downloads/ , https://imgur.com/5hUULd8 , https://imgur.com/OPEPz5g
( I follow the instruction from either the hide.me Vista Set up or the hide.me XP Set up, ( for example : https://hide.me/de/vpnsetup/windowsxp/openvpn/ ). I do this because the hide.me Windows 7 Set up does not give me the OpenVPN or SoftEther options. I note as previously, that Step 1 shows slightly different screenshots as one actually finds at the current OpenVPN download page )
I use the configuration files for Berlin, since Berlin has been fairly reliable for me over the last few weeks on my XP machines. ( I have at the time of this testing no active hide me connection on any computer )
After instillation I restart the computer.
As in all pre previous attempts I get the pop up warning "OpenVPNServiceInteractive is not started. Tasks requiring administrative access may not work" . : https://imgur.com/7QMuhLe
So I look into the issues discussed in the article for this Windows 7 machine. But I cannot get very far. I have the same problem as in one of my Vista machines: If I click on services ( Step 3 here, https://imgur.com/2PvBoTI ) , then nothing happens
Never the less, I try a connection, ( having downloaded Berlin configuration files, edit userpass.txt etc. … https://imgur.com/xuc1FrM, https://imgur.com/csuX4U6 , https://imgur.com/Yy70r59 , https://imgur.com/XNIc6Er )
On attempting to open OpenVPN from the desktop icon, I get a pop up message from the tray icon: https://imgur.com/WljbEZT
Never the less, an attempt at a connection seems to be successful
https://imgur.com/dHmE1F6, https://imgur.com/HNwmI1l
https://imgur.com/66Gr9Lm
https://imgur.com/eCZ1JUh , https://imgur.com/ysxZxCz
https://imgur.com/ByJUuDw , https://imgur.com/w4adohA , https://imgur.com/CmbiuKC
On restarting the Windows 7 machine , the warning pop up, "OpenVPNServiceInteractive is not started. Tasks requiring administrative access may not work" . , sometimes still comes up. Sometimes the tray icon for OpenVPN is already there. So I do not need to click on the desktop OpenVPN icon . Further attempts to connect to hide.me/OpenVPn Berlin are successful.
Sometimes the warning pop up, "OpenVPNServiceInteractive is not started. Tasks requiring administrative access may not work" does not come up. The tray icon is not there. Double clicking on the desktop icon has no effect. But, I am connected to Berlin hide.me/OpenVPN … very strange. When this strange thing happens, then I can find no way to control or disconnect the VPN!!!
(The issue was, previously , intermittent on the Windows 7 machine previously: Sometime a hide.me/OpenVPN on Windows 7 worked, sometime it did not). Currently it seems to be working consistently. But it is inconsistent how it works/ or if I am able to control it!!
****_2c) Open VPN on my new (Windows 10) machine.****
I looked at the OpenVPN Interactive Service. It is already set to Automatic. So I had no progress on getting OpenVPN to work on my Windows 10 machine. It continued to not work for many days: Over the last few days I have continually being checking the different VPN options on my computer. Suddenly the OpenVPN started working on my new machine. I had not been making any changes or doing any experimenting at that time on any machine. So I cannot explain why it suddenly stated working
_.___
I have made a copy of some of my recent OpenVPN Logs, for example from 30th September:
„Berlin Win 7 success 30 Sept.log" : https://app.box.com/s/x41c22p1vetggi7huw6kvs1ed3vqivuf
„Berlin XP Success 30 Sept.log" : https://app.box.com/s/2qq51g6lkbcmsv5kputy68gumrborq9f
"Berlin Vista fail 30 Sept.txt" : https://app.box.com/s/p5rrq2blkj4g4a6kxgho371mxjatoji5
****"Berlin Win 10 fail log 30 Sept.txt" : https://app.box.com/s/9iskpc4t5e3lehk0rb7uh8k7vslw6cca
OpenVPN Sudden first succes Berlin Win 8.1.txt : https://app.box.com/s/gou8qmfwq04shx7pzm41wraa3bo5g3sy
There may be some information there that may be useful when I re look at the OpenVPN problems, possibly something to do with TAP stuff.
_.___________________________________________-
_3) Regarding the remaining leftover hide.me app on Windows 7 machine after I de- installed it….( hide.me that was still showing in my program list after I had de installed, and note also that on restarting the windows 7 machine with the remaining left over hideme app, a hideme typically window came up , did something for a while, then another hide me window came up and offered me the chance to buy premium!! )
I tried the Revo Unistaller as you suggested. This was also not able to de install the hide.me that was still showing in my program list after I had de installed it: https://imgur.com/HY7pSIy
After this failed attempt, I performed the scan that Revo offered. This scan took several hours. The scan first showed these left over registry things, https://imgur.com/r99WKN6 , which I chose to delete: https://imgur.com/aoToZJ2 , https://imgur.com/5jsACjQ . Then the following left over files and folders were also shown, https://imgur.com/78YKmd4 , which I also chose to delete: https://imgur.com/VAlBzED ,https://imgur.com/2YoSSML .
Finally it appears that all left over hide.me files are gone: https://imgur.com/9aentWL
A restart is said to remove some files, .. https://imgur.com/QTjDtf1 , so I restarted.
It seemed at this stage, after a restart) that the hideme app was completely removed.
I have since re installed the hideme app. ( I had originally attempted to re install it as part of an experiment to make my internet work again on this computer. ( .. it had stopped working… The problem was found then to be likely a not completely successful disconnect by hideme, which had resulted in a specific DNS setting instead of the more typical default "DNS automatic setting" ( see Emails 21 Sept ) )
With the re installed hide.me app , The first attempt to use it did not work too well … this window came up, First attempt after re instillation.JPG : https://imgur.com/MrIutWC , and seemed to go on for a long time .. First attempt after re instillation loading for ever.JPG : https://imgur.com/bvFtxQD , it seemed to be trying to load something. Internet would not work during this time: Internett not working in First attempt after re instillation.JPG : https://imgur.com/FRcgPKD
After approximately 40 minutes , it stopped loading and internet was then working
In the meantime hide.me VPN via hide.me app is working OK on my Windows 7 machine.
So the current stand of things seems to be that my Windows 7 machine is working well for all 3 ways of getting VPN: SoftEther, OpenVPN and hide.me app.
( Occasionally something odd might happen, but usually after a computer re start it sorts itself out ).
_.________________________________________________
_4 ) SoftEther
( The current main issue was that I could only get SoftEther to work occasionally on my XP machines)
_4a) I have de installed and re installed SoftEther on my XP machines.
The problem remains: If I wait a long period of time, then I am able to do a few reliable working connections and re connections to VPN which both are successful connections and I have a working internet. After this further attempts at a connection appear successful, but internet does not work. I am not sure yet of exactly how long the wait period is. I estimate that it is somewhere between 1
Reply With Quote
Bookmarks